ABOUT US

About NÜNÜ PUPS

Happy Pets, Thoughtfully Chosen Essentials

NÜNÜ PUPS is a Hong Kong pet lifestyle store operated by ALEGRIA EDEN COMPANY/葛里亞公司, a partnership registered in Hong Kong.

We bring together thoughtfully selected products for dogs and cats—from toys and comfortable beds to everyday accessories, apparel, grooming essentials, treats and meaningful pet keepsakes. Our goal is to help pet parents compare products clearly and choose items that suit their pets’ size, needs and lifestyle.

What We Offer

  • Toys and enrichment products
  • Collars, harnesses and leashes
  • Pet apparel and seasonal costumes
  • Beds and pet furniture
  • Food and treats
  • Grooming and everyday care products
  • Pet keepsakes and memorial items

Because sizing, materials, ingredients and suitability vary between products, please review each product page and the physical product label carefully. Contact us before ordering if important information is not shown.

Our Hong Kong Team

Our small Hong Kong-based team supports product selection, order coordination and customer enquiries.

Product curation: We organise collections for different aspects of life with dogs and cats and review the information supplied by manufacturers and suppliers.

Order and fulfilment support: We coordinate order preparation, international delivery and tracking from Hong Kong.

Customer care: We assist with product questions, sizing, orders, deliveries, returns and after-sales enquiries.

Product Information and Responsible Use

Unless a product page expressly states otherwise, products are sourced from third-party manufacturers or suppliers. Product claims, materials, ingredients, origin and safety information are based on information supplied by the relevant manufacturer or supplier.

No pet product is indestructible or suitable for every animal. Supervise pets during play, inspect products regularly and replace damaged items. Always follow the instructions and warnings on the product and its packaging.

NÜNÜ PUPS does not provide veterinary, medical or nutritional advice. Product information is provided for general shopping guidance only and does not replace advice from a qualified veterinary professional. Consult a veterinarian if your pet has a health condition, allergy or special dietary need.

Shipping from Hong Kong

Orders are prepared in Hong Kong. Processing normally takes 5–14 business days, excluding weekends and Hong Kong public holidays. Carrier transit time begins after dispatch and varies by destination. Please review our Shipping Policy for complete information.

Contact Us

Legal business name: ALEGRIA EDEN COMPANY/葛里亞公司
Legal status: Partnership
Business Registration No.: 41456442
Business address: Room 2202, 22/F, Tower 1, Causeway Bay Plaza, 489 Hennessy Road, Causeway Bay, Hong Kong
Email: nunupups@outlook.com

Please include your order number when contacting us about an existing purchase.